It’s true, C-suite endorsement of companywide diversity, equity and inclusion efforts has decreased 18% in the past two years.The chilling effect is real. It’s also very unfortunate but from my...
Onboarding a C-Suite executive or a Chief Marketing Officer (CMO) are critical processes that require careful planning and execution. The success of these executives' tenures largely depends on how...
The future of call centers is all about new CX trends, cutting-edge technologies, and customer expectations that change as quickly as your favorite TV show gets canceled. The industry is at the brink...
The business landscape has undergone a remarkable transformation in the past three decades, fueled by technological advancements that have revolutionized the way we conduct business. Yet, despite...
Welcome to the dawn of a new era in the call center world. In this fast-paced and ever-evolving landscape, the traditional role of agents is undergoing a remarkable shift.
In the competitive landscape of private equity firms, strategic marketing plays a crucial role in driving growth and maximizing returns. One emerging trend in the industry is the utilization of...
Wordpress websites consist of 40% of all the websites on the internet. On top of that, 95.1% of hacking attempts were made on Wordpress websites. What makes Wordpress websites so vulnerable, why do...
In today's fast-paced and highly competitive business landscape, companies are constantly searching for innovative strategies to achieve sustainable growth and stay ahead of their competitors. One...
Living in Colorado provides a first-hand view of the Denver Nuggets rampant run-through of the NBA Finals climaxing with the Championship. The Nuggets are “the talk of the town” with people joining...
